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Frequently Asked Questions
(FAQs)
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Frequently Asked Questions
Vehicle Protection FAQs
What is extended service coverage? Is this the same thing as a Vehicle Service Agreement?
Where can I buy Toyota Financial Services vehicle protection products?
I forgot to ask for a Toyota VSA when I signed my contract. Can I still buy extended service coverage?
Why can't I get a Certified VSA for my used vehicle?
How does the "Find Vehicle Protection Plans" tool come up with its recommendations?
What is extended service coverage? Is this the same thing as a Vehicle Service Agreement?
Extended service coverage is what you get when you buy a Vehicle Service Agreement (VSA) from Toyota Financial Services. A VSA will protect your vehicle's covered components while providing you with benefits like towing reimbursement.
We offer
New Vehicle Protection Plans
,
Used Vehicle Protection Plans
, and
Toyota Certified Used Vehicle Protection Plan
. If you're looking for programs that provide preventative maintenance such as oil changes and major maintenance services, consider our
prepaid maintenance plans.
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Where can I buy Toyota Financial Services vehicle protection products?
You can buy our vehicle protection products at your local Toyota dealer. Your dealer can add the cost to the amount financed on a finance contract or to the capitalized cost on a lease contract (subject to credit approval), so that it becomes part of your monthly payment. For the dealer nearest you, use our
dealer locator.
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I forgot to ask for a Toyota VSA when I signed my contract. Can I still buy extended service coverage?
Yes, if your transaction involved a new covered vehicle and your vehicle is currently less than three years old and has fewer than 36,000 total miles. Toyota VSA plans for used vehicles (including Toyota Certified Used Vehicles) can be purchased only at the time you finance or lease your used vehicle. See your dealer for details.
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Why can't I get the Certified VSA for my used vehicle?
Our
Certified VSAs
are only available for Toyota Certified Used Vehicles (TCUVs). They enhance the Limited Warranty that comes with each TCUV by covering additional key components while the Limited Warranty is in effect. If you'd like extended service coverage for your used vehicle, consider our
Used Vehicle Protection Plans.
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How does the "Find Vehicle Protection Plans" tool come up with its recommendations?
Your answers are analyzed and recommendations are made based on your vehicle ownership, maintenance habits and our experience with previous Toyota Financial Services customers.
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