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Toyota Financial Services

Electronic Signature Agreement


In this Toyota Financial Services Electronic Signature Agreement (“eSignature Agreement”), "you" and "your" mean each customer on an account subject to a retail installment contract or lease agreement, as applicable; "we," "us," and "our" mean Toyota Financial Services and its agents and service providers as applicable.

You have requested, and Toyota Financial Services agreed, to electronically send you this document, related to the transaction you requested, for your electronic signature. Please review the below terms and conditions set forth in Section I below, which you agree to by clicking the checkbox that states “I agree to the Toyota Financial Services eSignature Agreement,” clicking the “Accept” button, and electronically signing the document.

If you change your mind and decide not to electronically sign the document, please review the important information and instructions set forth in Section II below.

I.  Consent to Electronically Sign the Requested Document

By clicking the checkbox that states “I agree to the Toyota Financial Services eSignature Agreement,” clicking the “Accept” button,    and electronically signing the document, you agree to and understand the following terms:

  • Scope of Consent; Legal Effect of Electronic Signature:

The eSignature Agreement is limited to the document that you requested in order to process the requested transaction.

 Your electronic signature on this document is the legal equivalent of your handwritten signature and thus it is valid, legally binding, and admissible, just as if you had signed a paper document.

 Your consent to the eSignature Agreement does not replace or supersede your prior consent to the Toyota Financial Services Online Policies and Agreements and the Toyota Financial Services Consent to Electronic Communications and Agreements.

  • Process for Individual Accounts (accounts without a co-buyer/co-lessee):

In connection with the request to electronically sign the document, we will use the email address in our system of record, unless you have requested that we use an alternative email address, to provide you with any updates regarding your request to electronically sign this document and to provide confirmation of the electronically signed document. To change your email address, please contact our customer service department at 800-874-8822.

After you electronically sign the document, you will be prompted to download the signed document so that you may print or save it for your records.

We will also send you an email with a link for you to access your electronically signed document to print or save it for your records. The link will expire after 14 calendar days from when the email was sent. A new link may be requested through the link in the original email.

  • Process for Joint Accounts (accounts with a co-buyer/co-lessee):

Each borrower/lessee will receive this eSignature Agreement and must consent to the same and electronically sign the document in order for us to process the requested transaction. 

In connection with the request to electronically sign the document, we will use the email address in our system of record, unless you have requested that we use an alternative email address, to provide you with any updates regarding your request to electronically sign this document and to provide confirmation of the electronically signed document. To change your email address, please contact our customer service department at 800-874-8822.

After each borrower/lessee electronically signs the document, that borrower/lessee will be prompted to download the document they signed so that they may print or save it for their records.

When all borrowers/lessees have electronically signed the document, each borrower/lessee will receive an email with a link to access the electronically signed document that was signed by all parties to print or save it for your records. The link will expire after 14 calendar days from when the email was sent. A new link may be requested through the link in the original email.

  • Fees: We do not charge a fee to access, electronically sign, retain, and print the document. However, you might incur a cost to access the Internet site to view, sign, download and print the document, such as usage charges from your Internet service provider or from your telephone company. 
  • Hardware and Software Requirements: To receive, access, electronically sign, download, save and/or print the document(s), you must have access to the Hardware and Software Requirements referenced in Section 11 of the Toyota Financial Services Consent to Electronic Communications and Agreements and access to a printer.
  • Exception: As an alternative to Adobe Acrobat® Reader 10 or higher, you may use Adobe Reader or another PDF viewer software to view , download, save and print the document. Alternatively, you may use a web browser to access the document(s) in order to view and print.
  • Requesting a Paper Record: To request a paper copy of the electronically signed document, please contact our customer service department at 800-874-8822.
  •   Acknowledgement: You acknowledge and agree: (1) to electronically receive and electronically sign the document in accordance with your request; (2) that your hardware and software meet the requirements set forth above; and (3) that you had the opportunity to print or save a copy of this eSignature Agreement.

II.  Decision Not to Electronically Sign the Requested Document

If you change your mind and decide not to electronically sign the document, please select “Decline to sign,” which is located below the checkbox that states “I agree to the Toyota Financial Services eSignature Agreement.”  

By selecting “Decline to sign” or otherwise opting not to proceed with electronically signing the document, please note that:

  • The transaction you requested will not be processed. If you want to continue with the transaction but prefer to execute a paper document, please contact us at 800-874-8822. Please note that to the extent there are co-buyer/co-lessees on the account, both parties will need to sign the paper document even if only one declines to execute it electronically.
  • Declining to electronically sign the document, does not revoke or withdraw your consent to the Toyota Financial Services Online Policies and Agreements and the Toyota Financial Services Consent to Electronic Communications and Agreements. Please refer to those agreements for instructions on how to revoke/withdraw consent.

Toyota Financial Services is a service mark used by Toyota Motor Credit Corporation (TMCC). Retail installment accounts may be owned by TMCC or its securitization affiliates and lease accounts may be owned by Toyota Lease Trust (TLT) or its securitization affiliates. TMCC is the servicer for accounts owned by TMCC, TLT, and their securitization affiliates.